ph47 Privacy Policy

ph47 is an online gaming platform serving players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

This policy describes in plain, straightforward terms how ph47 collects your personal data, what we do with it, who we share it with, how long we keep it, and what rights you have as a data subject. We have written this document to be as transparent as possible because we believe you deserve to know exactly how your information is handled when you play on ph47.

If you have questions about anything in this policy, our Data Protection Officer (DPO) is available to assist. Contact details are provided in Section 13 of this document.

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, ph47 acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors. As PIC, ph47 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

ph47 operates the online gaming platform accessible at ph47.app. All data processing activities described in this policy are conducted by ph47 or by third-party processors acting under ph47's instruction and bound by data processing agreements that require them to maintain appropriate security and confidentiality standards.

ph47 collects personal data through several channels: directly from you when you register an account or interact with the platform, automatically through your use of the website, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect are described below.

ph47 does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive personal information is collected (such as government ID numbers), it is processed under the lawful bases described in Section 5 and is subject to enhanced security controls.

ph47 uses the personal data it collects for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which ph47 processes your personal data are as follows:

• Account Registration and Management: To create and maintain your ph47 player account, verify your identity, and provide you with access to the platform's games and services.
• Age and Identity Verification (KYC): To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with applicable Philippine regulations and anti-money laundering obligations.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records of all transactions conducted through your account.
• Regulatory Compliance: To fulfill ph47's obligations under applicable Philippine law, including anti-money laundering (AML) regulations, counter-terrorism financing (CTF) requirements, and any reporting obligations to relevant regulatory authorities.
• Platform Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, money laundering, and other prohibited conduct on the ph47 platform.
• Customer Support: To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance through our live chat and email support channels.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behavior, to enforce deposit and loss limits you have set, and to administer self-exclusion requests in accordance with our Responsible Gaming Policy.
• Marketing Communications (with consent): To send you promotional offers, bonus notifications, and platform updates via email or SMS, where you have opted in to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: To analyze aggregated, anonymized usage data to improve the performance, design, and game selection of the ph47 platform.

Under the Data Privacy Act of 2012, ph47 must have a lawful basis for each category of personal data processing it conducts. The legal bases on which ph47 relies are as follows:

• Contractual Necessity: Processing your identity data, contact data, financial data, and gaming data is necessary for ph47 to perform its contractual obligations to you under the Terms & Conditions — specifically, to operate your account, process transactions, and provide access to games.
• Legal Obligation: Processing for KYC verification, AML compliance, transaction record-keeping, and regulatory reporting is required by applicable Philippine law. ph47 cannot waive these obligations regardless of your preferences.
• Legitimate Interests: Processing for fraud prevention, platform security, and aggregated analytics is conducted on the basis of ph47's legitimate interest in maintaining a safe, fair, and well-functioning gaming platform. These interests have been assessed against your privacy rights and do not override them.
• Consent: Processing for marketing communications is conducted solely on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

ph47 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. However, ph47 may share your personal data with the following categories of recipients where necessary and lawful:

• Payment Processors: ph47 shares financial data with payment service providers — including GCash, PayMaya, BPI, BDO, and Metrobank — to process deposits and withdrawals. These providers act as independent data controllers for their own services and are subject to their own privacy policies.
• Identity Verification Providers: ph47 engages third-party KYC and identity verification service providers to assist with the verification of player identity documents and age confirmation. These providers process your identity data and verification media under data processing agreements with ph47.
• Regulatory Authorities: ph47 may be required to disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required by law, court order, or regulatory directive. ph47 will comply with all lawful requests for data disclosure.
• Fraud Prevention Services: ph47 may share technical data and account activity information with fraud detection and prevention service providers to identify and mitigate fraudulent activity on the platform.
• IT and Infrastructure Providers: ph47 uses third-party cloud hosting, database management, and cybersecurity service providers to operate the platform. These providers process personal data on ph47's behalf under strict data processing agreements and are not permitted to use your data for their own purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of ph47's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

ph47 uses cookies and similar tracking technologies on ph47.app to enhance your browsing experience, maintain your session, and collect analytical data about how the platform is used. A cookie is a small text file placed on your device by a website you visit. Cookies do not contain executable code and cannot access other data on your device.

• Strictly Necessary Cookies: These cookies are essential for the operation of ph47.app. They enable core functions such as session management, login authentication, and security features. These cookies cannot be disabled without impairing the functionality of the platform.
• Analytical Cookies: ph47 uses analytical cookies to collect aggregated, anonymized data about how players navigate and use the platform. This data helps us identify areas for improvement and optimize the user experience. No personally identifiable information is collected through analytical cookies.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming configurations — so that you do not need to re-enter them on each visit.
• Marketing Cookies: With your consent, ph47 may use cookies to deliver relevant promotional content and to measure the effectiveness of marketing campaigns. You may opt out of marketing cookies at any time through your browser settings or our cookie preference center.

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of ph47.app and may prevent you from accessing certain features, including your account.

ph47 takes the security of your personal data seriously and has implemented a range of technical and organizational measures to protect it against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and ph47's servers is encrypted using industry-standard SSL/TLS protocols. The padlock icon in your browser confirms that your connection to ph47.app is secure.
• Encryption at Rest: Sensitive personal data stored on ph47's servers — including identity documents, financial records, and account credentials — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within ph47's systems is restricted on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Two-Factor Authentication: ph47 supports two-factor authentication (2FA) for player accounts. We strongly encourage all players to enable 2FA to add an additional layer of security to their accounts.
• Security Monitoring: ph47 employs continuous security monitoring, intrusion detection systems, and regular penetration testing to identify and address potential vulnerabilities in the platform.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, ph47 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

ph47 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account Data: Personal data associated with your ph47 account is retained for the duration of your account's active status, plus a period of five (5) years following account closure, in compliance with Philippine AML regulations.
• Transaction Records: All financial transaction records — including deposit and withdrawal history — are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act (AMLA) and its amendments.
• KYC Documents: Identity verification documents (government IDs, selfies, proof of address) are retained for five (5) years following account closure or the last transaction, whichever is later.
• Customer Support Records: Live chat transcripts and support ticket records are retained for two (2) years from the date of the interaction, to enable ph47 to resolve any subsequent disputes or complaints relating to the same matter.
• Marketing Data: Where you have consented to receive marketing communications, your contact details and marketing preferences are retained until you withdraw your consent. Upon withdrawal, your data will be removed from active marketing lists within thirty (30) days.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification. Where anonymization is not technically feasible, data is securely destroyed.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph47. You may exercise any of these rights by submitting a written request to our Data Protection Officer at [email protected]. ph47 will respond to all valid requests within thirty (30) days.

ph47 is strictly an adult gaming platform. The minimum age to register and use ph47 is 21 years, in accordance with Philippine law governing casino-style gambling. ph47 does not knowingly collect personal data from individuals under the age of 21.

If ph47 discovers that personal data has been collected from a person under the age of 21, the account will be immediately closed, all associated data will be deleted (subject to any legal retention obligations), and any deposited funds will be returned to the original payment source where technically feasible.

ph47 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the features and services available on the platform. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Privacy Policy, ph47 will notify registered players via the email address on file and/or by displaying a prominent notice on ph47.app for a reasonable period prior to the changes taking effect. We encourage you to review this policy periodically to stay informed about how ph47 protects your personal data.

Your continued use of ph47 following the effective date of any update to this Privacy Policy constitutes your acknowledgment of the revised policy. If you do not agree with the updated policy, you must cease using the platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or ph47's handling of your personal data, please contact our Data Protection Officer using the details below. We are committed to addressing all privacy-related inquiries promptly and transparently.

• Data Protection Officer (DPO): You may reach ph47's DPO directly at [email protected]. Please include "Privacy Request" in the subject line of your email, along with your registered account username and a clear description of your inquiry or request.
• General Support: For non-privacy account matters, our 24/7 support team is available via live chat on ph47.app or by email at [email protected].
• Response Time: ph47 aims to acknowledge all privacy-related requests within five (5) business days and to provide a substantive response within thirty (30) calendar days. Complex requests may require additional time, in which case ph47 will notify you of the expected timeline.
• National Privacy Commission: If you are not satisfied with ph47's response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012 in the Philippines.

ph47 values your trust and is committed to handling all privacy matters with the seriousness and care they deserve. Your personal data is in safe hands with us.